SA Local Government CX Community

A practical space for local government people who care about customer experience.

Connect with peers, share ideas, ask questions and access practical customer experience tools designed to support the work happening across local government.

Free, sponsored by SALI Collective

Request to join.

Complete the form below to request access to the community and Resource Library.

A place to connect, learn and put customer experience into practice.

01

Connect

Meet people working across South Australian local government, ask questions and learn from the experience of others.

02

Share

Bring useful research, ideas and examples into the conversation and see what other councils and practitioners are exploring.

03

Use

Access practical tools and templates through the SA Local Government CX Resource Library.

Practical resources, organised around the work you are doing.

01 Start Here - How to use this library
02 Customer Insights
03 Strategy
04 Service Design
05 Measurement and ROI
06 Culture and Leadership

Better customer experience grows through shared learning.

Join a practical community for people working to strengthen customer experience across South Australian local government.